Shipping and Return
Packing and delivery
Delivery of goods can be carried out through express services such as DHL, FedEx, UPS, or others, as well as through transport companies at the choice of the sender. When sending goods, the seller (sender) must ensure high-quality packaging (cardboard box, wooden box, etc., see description below) to ensure the safety of the goods during transportation, as well as apply appropriate markings to the packaging (for example: fragile goods, keep away from direct sunlight, moisture, any other instruction). These measures are necessary to ensure the safety and security of the goods during transportation, as well as protect the sender (seller) from unnecessary disputes and financial losses.
We recommend that the sender (seller), after packing the goods, provide the recipient (buyer) with detailed photographs, dimensions, as well as the weight (net/gross) of the package (cargo).
Why Proper Packaging Is Important For Safe Cargo Shipping.
The primary reason for proper packaging is to ensure that your cargo arrives at its destination safely and securely. Proper packaging can help prevent damage, loss, and delays in shipping. Damaged goods can result in financial losses, customer dissatisfaction, and potentially harm your reputation.
Improperly packaged cargo can also pose a safety risk to transportation workers and other cargo during transport. In some cases, hazardous materials may be involved, making it critical that proper packaging guidelines are followed. By following proper packaging guidelines, you can reduce the risk of injury, spills, and other safety hazards.
Types Of Packaging.
The choice of packaging material depends on the form of goods being shipped and the mode of transportation. Here are the most commonplace kinds of packaging materials:
Corrugated packing containers: Corrugated boxes are one of the most commonly used packaging materials. They may be lightweight, robust, and fee-effective. Corrugated boxes are available in different sizes, shapes, and strengths, making them appropriate for various types of items.
Wooden Crates: Timber crates are generally used for heavy goods. They are strong and sturdy, making them appropriate for lengthy-distance transportation.
The Role of Packaging in Cargo Safety.
Proper packaging performs a critical role in ensuring the safety of cargo. It helps to guard the goods against harm or loss due to external elements along with rough handling, vibration, and temperature modifications. Here are some of the methods that the right packaging enables to ensure cargo protection:
Shock Absorption: The right packaging materials along with bubble wrap, foam, and packing peanuts help to absorb the shock and save the products from getting broken throughout transportation.
Safety from Moisture: Moisture can damage items while being transported. Proper packaging materials which include plastic wrap and moisture-resistant containers assist in defending the goods from moisture harm.
Stabilization: Right packaging allows the stabilization of the cargo and saves it from moving during transportation. This also reduces the risk of injuries.
Return of goods
In accordance with the Terms of Use of avia.trading, each seller grants the buyer a period of at least 14 days from the date of receipt to examine the goods. If the product is defective or does not conform to the description, the recipient (buyer) may return the product to the sender (seller). The buyer undertakes to contact the seller using the platform's means of communication. If necessary, the platform's administration will facilitate the resolution of the dispute and the conclusion of an agreement.
In case of return, the buyer must ensure proper packaging of the goods, as well as send the following information to the seller:
- detailed photos of the cargo;
- dimensions and weight (net/gross) of the cargo;
- air waybill or track number.